Episode Notes
"When we learn to hear the unspoken feelings beneath someone’s anger or impatience, we discover the power to release the bitterness that keeps people apart. With a little effort, we can hear the hurt behind expressions of hostility, the resentment behind avoidance, and the vulnerability that makes people afraid to speak or truly listen. When we understand the healing power of listening, we can even begin to listen to things that make us uncomfortable." (Michael. P. Nichols, Ph.D)
